Shipping & Delivery

Order Tracking & Status

• Order Status and Overview
• My order is delayed. What can I do?
• What to do when my parcel is stuck at customs?

Delivery Address & Scheduling

• Can I change the delivery address for my order?
• Can I reroute my order to another delivery address?
• Can I place an order on hold for delivery?

Receiving Your Parcel

• My order was returned to sender. What can I do?

Delivery Problems

• Received a Damaged Parcel? Here’s What to Do
• My order has missing items. What can I do?
• I received an incorrect item. What can I do?