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Shipping & Delivery
Shipping & Delivery
Learn about our shipping methods, delivery timelines, and how to track your package
Order Tracking & Status
Order Status and Overview
My order is delayed. What can I do?
What to do when my parcel is stuck at customs?
Delivery Address & Scheduling
Can I change the delivery address for my order?
Can I reroute my order to another delivery address?
Can I place an order on hold for delivery?
Receiving Your Parcel
My order was returned to sender. What can I do?
Delivery Problems
Received a Damaged Parcel? Here’s What to Do
My order has missing items. What can I do?
I received an incorrect item. What can I do?