We're sorry to hear your order did not include all your items.
Occasionally, if you have ordered multiple items, the order can be shipped in separate parcels. If you log into your account, and the missing item(s) show delivered under the tracking link, you will need to contact our customer support team for further assistance.
You can check the status of your order via your Workwize account. You can log in here.
Please contact our customer support team, either via the webform or chat.